A Houston family said they were charged more than $1,600 for a Domino’s Pizza order that should have been less than $20.
Domino’s confirmed officials had looked into the complaint after the family, and possibly others, were charged thousands of dollars for otherwise standard pizza orders.
The pizza chain said wrong payment amounts were charged Friday due to an error. The company said it is working with its payment vendor to fix the issue and correct any affected transactions.
Domino’s previously made similar headlines in 2014, when a Newport, Wales, man was charged $307,891 for a $30.80 order. The chain said that incident was the result of an authorization code being added to the price instead of going in the proper field on a computer form.